Role Purpose

The Fintech Banking Product Specialist will support the development, optimisation, and day-to-day performance of digital banking products designed for modern customers and businesses.

This role combines financial-services knowledge with product analysis and technology collaboration. The successful candidate will help identify customer and operational requirements, translate them into structured product improvements, and support implementation across digital banking platforms.

Core Responsibilities

Banking Product Analysis

• Analyse digital banking products, customer journeys, and transaction workflows.
• Identify opportunities to improve banking functionality and customer experience.
• Gather and document business and operational requirements.
• Support product discovery, testing, launch, and post-implementation reviews.
• Monitor product performance and customer feedback.

Technology Collaboration

• Work closely with software engineers, UX/UI specialists, QA teams, payment specialists, and technology stakeholders.
• Translate banking requirements into clear product specifications.
• Participate in user acceptance testing and release validation.
• Document product defects and coordinate their resolution.
• Support integrations involving APIs, payment providers, banking systems, and third-party financial services.

Operational & Regulatory Coordination

• Ensure product requirements consider operational, security, compliance, and customer-service requirements.
• Maintain product documentation, process maps, workflows, and operating procedures.
• Support implementation of new digital banking services.
• Assist with product-related incidents and service investigations.
• Contribute to continuous improvement of banking processes.

Candidate Profile

• Experience in fintech, digital banking, payments, financial software, or technology-enabled financial services.
• Good understanding of banking products and digital customer journeys.
• Experience working with technology or product-development teams.
• Strong analytical and documentation skills.
• Familiarity with Agile methodologies is advantageous.
• Understanding of APIs, payment systems, mobile applications, or financial platforms is desirable.
• Excellent communication and stakeholder-management skills.
• Strong professional English.

Ideal Professional Profile

A structured, analytical professional who can operate comfortably between banking operations, customer requirements, financial technology, and product development. You should be capable of understanding complex banking processes and turning them into practical, clearly documented product requirements.

Are you interested in this position?

Apply by clicking on the “Apply Now” Button below!

#JobsHubEstonia #GlobalRecrument
#CareerOpportunities #HiringNow
#JobSeekersNetwork #EstoniaJobs
#RecruitmentServices #EmploymentPortal.