We are seeking a Fintech Accessibility Specialist to help make digital financial services more usable and accessible across diverse customer needs.

Financial applications increasingly serve customers through mobile applications, websites, digital onboarding systems, payment interfaces, and self-service platforms. This role will focus on identifying accessibility barriers and helping product and technology teams create financial experiences that are easier to navigate and use.

Key Responsibilities

• Assess digital financial interfaces for accessibility and usability barriers.
• Review websites, mobile applications, onboarding journeys, payment flows, and customer-service interfaces.
• Identify accessibility issues affecting navigation, content comprehension, forms, authentication, and transactional workflows.
• Conduct structured accessibility reviews using recognised accessibility principles and testing methods.
• Collaborate with UX, product, engineering, content, and customer-support teams to address identified issues.
• Support accessibility testing across desktop and mobile environments.
• Review digital content, interface components, error messages, and customer communications for accessibility.
• Document accessibility findings clearly, including severity, user impact, and recommended improvements.
• Participate in product-development and release processes to ensure accessibility considerations are incorporated early.
• Support testing with assistive technologies and keyboard-based navigation where appropriate.
• Monitor recurring accessibility issues and contribute to improvements in design and development standards.
• Help establish internal accessibility guidelines for fintech products and digital customer journeys.

Candidate Profile

• Experience in digital accessibility, UX, quality assurance, digital product testing, web development, or a related discipline.
• Understanding of accessibility principles and standards such as WCAG.
• Familiarity with web and mobile interfaces and common usability patterns.
• Experience with accessibility testing tools and assistive technologies is highly desirable.
• Strong analytical and observational skills.
• Ability to communicate technical findings clearly to designers, developers, and business teams.
• Understanding of HTML, CSS, web components, or frontend technologies is advantageous.
• Experience in banking, payments, fintech, or other regulated digital services is a plus.
• Strong documentation and quality-assurance discipline.

Why This Opportunity

This role combines fintech, digital product quality, and accessibility in a specialist environment where small interface improvements can significantly improve how customers interact with financial services.

Ideal candidate: A detail-oriented digital professional who understands accessibility beyond compliance and is motivated by creating financial technology that works effectively for a broader range of users.

Are you interested in this position?

Apply by clicking on the “Apply Now” Button below!

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