We are seeking a Digital Lending Operations Specialist to support the operational lifecycle of technology-enabled lending services. This position is suited to a finance professional who understands credit processes, customer documentation, transaction workflows, and the operational requirements of digital lending platforms.

You will help ensure that applications, loan servicing activities, repayments, account updates, and related operational processes are handled accurately and efficiently.

Key Responsibilities

• Review and process lending applications in accordance with established operational procedures.
• Verify application information and supporting documentation before progressing cases.
• Monitor loan-processing workflows and identify incomplete, delayed, or inconsistent applications.
• Coordinate with credit, customer operations, finance, and technology teams to resolve operational issues.
• Maintain accurate digital records relating to applications, disbursements, repayments, and account adjustments.
• Monitor repayment and servicing activities and escalate relevant exceptions.
• Support reconciliation of lending transactions and payment records.
• Investigate discrepancies between lending platforms, payment systems, and customer records.
• Assist with testing enhancements to digital lending workflows and customer-facing systems.
• Prepare operational reports covering application volumes, processing status, exceptions, and service performance.
• Identify repetitive operational problems and recommend improvements to lending workflows.
• Handle customer and financial information according to established confidentiality and data-protection requirements.

Candidate Profile

• Degree or equivalent qualification in Finance, Banking, Economics, Accounting, Business Administration, or a related field.
• Experience in banking operations, lending, fintech, financial services, or transaction processing.
• Strong attention to detail and ability to work accurately with sensitive financial information.
• Good understanding of financial documentation and transaction processes.
• Strong organisational and analytical skills.
• Comfortable working with spreadsheets, digital financial platforms, and operational systems.
• Knowledge of European financial services and digital lending practices is an advantage.
• Clear communication skills and a professional approach to problem-solving.

Why This Opportunity

This role provides valuable exposure to the operational infrastructure behind modern digital lending while allowing you to work across finance, technology, and customer operations.

Ideal candidate: A highly organised financial services professional who can manage detailed workflows accurately while remaining focused on customer experience and operational quality.

Are you interested in this position?

Apply by clicking on the “Apply Now” Button below!

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