The Role

A technology-driven financial services environment is seeking a Digital Finance Operations Specialist to support the daily operation of digital financial products and the processes that keep customer accounts, transactions, and payment services functioning accurately.

This is a specialist role rather than a management position. It is designed for a professional who combines financial-services knowledge with strong operational discipline and an interest in technology.

You will work across transaction monitoring, account operations, payment exceptions, reconciliations, system investigations, and process optimisation.

What You Will Handle

• Monitor daily activity across digital financial platforms.
• Review operational exceptions affecting customer accounts and transactions.
• Investigate failed, delayed, rejected, or incomplete financial transactions.
• Perform account and transaction reconciliations.
• Review system-generated operational alerts.
• Coordinate with payment providers and banking partners when investigation is required.
• Analyse transaction records to identify discrepancies.
• Support customer-account maintenance and operational processes.
• Prepare daily and periodic operational reports.
• Identify recurring operational issues and document their causes.
• Work with technology teams to investigate system-related problems.
• Participate in testing new financial-product functionality.
• Maintain operational procedures and process documentation.
• Identify opportunities to reduce manual processes through automation.
• Support improvements to transaction accuracy and operational controls.

Candidate Profile

You will ideally have:

• 3+ years of experience in fintech, banking, payments, financial operations, or digital financial services.
• Strong understanding of transaction processing and financial operations.
• Experience with reconciliation and exception management.
• Good knowledge of digital banking or payment platforms.
• Strong Excel and data-analysis skills.
• Familiarity with SQL or reporting systems is advantageous.
• Strong attention to detail.
• Ability to investigate operational problems systematically.
• Good understanding of APIs and technology-enabled workflows.
• Strong communication skills.
• Excellent English.

Professional Strengths

The role requires someone who is organised, analytical, dependable, and comfortable working with sensitive financial information. You should be able to move between transaction-level investigation and broader process analysis without losing attention to detail.

Why This Opportunity

Digital financial platforms depend on strong operational processes behind the technology. This position offers exposure to banking technology, payments, financial operations, data analysis, and process automation within an international fintech environment.

Are you interested in this position?

Apply by clicking on the “Apply Now” Button below!

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