Position Overview

A technology-driven financial-services organisation in Estonia is seeking a high-calibre Technical Account Manager to support clients using digital banking, payment, financial-data, and fintech infrastructure solutions.

The position requires someone capable of managing technically sophisticated client relationships while coordinating effectively across engineering, product, cybersecurity, implementation, and operations teams.

You will become a long-term technical partner for clients, helping them deploy solutions successfully, maintain reliable integrations, and derive maximum value from the platform.

Core Responsibilities

• Manage technical relationships with strategic fintech and financial-services clients.
• Develop a deep understanding of client systems, business processes, integration architecture, and technical objectives.
• Lead technical onboarding and implementation activities.
• Support API, payment, data, identity, and platform integrations.
• Review client integration architectures and recommend appropriate implementation approaches.
• Troubleshoot connectivity, authentication, data, API, and platform issues.
• Coordinate complex technical incidents across internal engineering and operations teams.
• Track technical issues through resolution and ensure appropriate client communication.
• Conduct periodic technical reviews covering platform performance, integrations, security, and adoption.
• Work with cybersecurity teams when client issues involve authentication, access, data protection, or security controls.
• Gather client requirements and communicate them effectively to product and engineering teams.
• Identify recurring technical problems and contribute to permanent solutions.
• Maintain detailed technical account plans, documentation, architecture notes, and implementation records.
• Support product launches and technical adoption initiatives across existing accounts.

Qualifications & Experience

• Bachelor’s degree in Computer Science, Information Technology, Engineering, Finance Technology, or equivalent professional experience.
• 4+ years of experience in technical account management, solutions engineering, implementation, customer success engineering, or a related technical client-facing role.
• Strong knowledge of APIs, integrations, cloud infrastructure, databases, and modern software architectures.
• Experience working with enterprise or financial-services customers.
• Understanding of fintech, digital banking, payments, financial APIs, or transaction-processing systems.
• Familiarity with authentication, security, data privacy, and integration best practices.
• Strong analytical and troubleshooting skills.
• Excellent communication and relationship-management abilities.
• Ability to work effectively across technical and non-technical teams.

Ideal Candidate

The ideal candidate is a technical problem-solver and trusted client adviser. You can investigate an API failure with an engineering team, explain the underlying issue to a client CTO, coordinate remediation internally, and ensure the solution remains aligned with the client’s business objectives.

You are proactive rather than reactive and look for ways to improve client reliability, adoption, and long-term platform value.

Why This Opportunity

This position offers the opportunity to work across fintech infrastructure, digital banking, payments, APIs, cybersecurity, and enterprise technology, while developing strategic relationships with clients operating in a highly sophisticated financial-services environment.

Are you interested in this position?

Apply by clicking on the “Apply Now” Button below!

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