We are seeking a Senior UX Content Designer who can bring structure, clarity and personality to complex product experiences.

This position is suited to a content professional who thinks beyond individual words and understands how language influences user behaviour, confidence and conversion.

What You’ll Own

You will take ownership of content across key product journeys, working from early discovery through launch and continuous optimisation. You will collaborate with product designers and product teams to ensure that content is considered as part of the experience—not added after the interface has already been designed.

Your work may span account creation, identity verification, payments, financial dashboards, customer support journeys, security notifications and transactional communications.

Core Responsibilities

• Lead content design for complex digital product journeys.
• Translate customer needs and business requirements into effective content solutions.
• Develop user flows, content structures and conversational patterns alongside UX designers.
• Write and refine high-quality interface copy across mobile and web platforms.
• Identify points of confusion and redesign content to reduce friction.
• Develop terminology frameworks and product language standards.
• Participate in user research and usability testing.
• Analyse qualitative and quantitative feedback to improve content decisions.
• Collaborate with legal, compliance and operational teams where content requires regulatory accuracy.
• Review product releases and maintain content quality throughout the product lifecycle.
• Mentor colleagues on content design principles and advocate for user-centred communication.

Ideal Candidate

You are a strategic thinker who is equally comfortable writing a two-word button label and defining the language strategy for an entire product.

You should have:

• Several years of experience in UX writing, content design or product content.
• A strong portfolio showing measurable contributions to digital experiences.
• Excellent editorial judgement and exceptional attention to detail.
• Strong knowledge of information architecture and user-centred design.
• Experience collaborating within multidisciplinary product teams.
• Confidence presenting content decisions and explaining the reasoning behind them.
• Familiarity with Figma, design systems and modern product-development workflows.
• An ability to balance user needs, commercial objectives and regulatory requirements.

The Environment

You will join a product-oriented environment where content is treated as an essential part of design. The role offers significant room to influence product standards, establish better content practices and contribute to high-quality digital experiences across the Estonian and wider European technology ecosystem.

Are you interested in this position?

Apply by clicking on the “Apply Now” Button below!

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