Currently Empty: $0
Description
- Act as the welcoming point of contact for all on-site visitors; determine the nature of their business, announce them to appropriate personnel, and partner with the Facilities team to monitor visitor access/issue security badges.
- Manage all incoming phone calls with professionalism and clarity, triaging to the appropriate contacts; retrieve and forward voicemail messages promptly; and provide callers with necessary information.
- Demonstrate ability to de-escalate challenging incoming calls, navigating with grace while maintaining professionalism and understanding necessary protocols. Connect incoming inquiries with appropriate internal teams to further assist.
- Maintain confidentiality regarding all internal information and communications, acting as a trusted resource for the Medford team.
- Support and assist in the execution of Medford office events while leveraging the opportunity to create new signature events that enhance the employee experience.
- Maintain a high standard across all shared spaces, including the kitchen, lobby, and common areas, ensuring they are consistently organized, stocked, and presentation-ready.
- Build and maintain strong relationships with external vendors and caterers, ensuring high-quality service and variety for teams.
- Partner with the Engagement Team to prepare all New Hire packages for orientation, ensuring a seamless and welcoming “Day 1”.
- Expertly schedule and manage conference rooms, coordinating logistics for multiple concurrent meetings and providing high-level support to leadership.
- Order and set-up food for internal meetings and client visits, ensuring conference rooms are prepared, professional, and welcoming.
- Order, track and distribute office food and beverages.
- Perform general clerical duties such as filing, photocopy, scanning mail, and collating with high attention to detail.
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