Company Overview

The organization develops and supports digital financial products designed to improve how businesses and customers access financial services. Its product operations function helps connect product strategy with execution by supporting reliable processes, cross-functional coordination, and clear operational insight.

Role Summary

The Fintech Product Operations Manager will coordinate the operational processes that support product development, launch, and ongoing performance. The role focuses on improving collaboration between product, engineering, customer support, compliance, and business teams while ensuring that product-related activities are organized, measurable, and well documented.

The successful candidate will help establish effective operating practices, identify process gaps, and provide teams with the information needed to deliver and maintain fintech products efficiently.

Key Responsibilities

• Coordinate product operations activities across product, engineering, support, and business functions.

• Maintain operational processes for product launches, feature updates, and service changes.

• Track product-related dependencies, risks, milestones, and cross-functional action items.

• Develop and maintain product operations dashboards, reports, and performance indicators.

• Gather operational feedback from internal teams and identify recurring product-related issues.

• Support product release coordination and ensure relevant teams are prepared for changes.

• Improve documentation covering product workflows, internal processes, and operational responsibilities.

• Facilitate regular reviews of product operations performance and process effectiveness.

• Coordinate with stakeholders to resolve operational blockers and improve information flow.

• Recommend scalable processes that support product growth and consistent service delivery.

Requirements and Qualifications

• Experience in product operations, project management, business operations, or fintech service delivery.

• Understanding of digital financial products and the operational requirements of financial services.

• Strong coordination and stakeholder management skills.

• Ability to manage timelines, dependencies, and competing priorities.

• Experience preparing operational reports and working with performance indicators.

• Strong written communication and documentation skills.

• Ability to identify process inefficiencies and recommend practical solutions.

• Familiarity with product management tools, agile workflows, or financial technology platforms is an advantage.

Benefits

• Fully remote working arrangement within Estonia.

• Opportunity to support the development and delivery of digital financial products.

• Collaboration with product, engineering, operations, and business teams.

• Exposure to product lifecycle management and operational improvement initiatives.

• Professional growth through cross-functional projects and fintech product development.

Application Instructions

Submit a current CV outlining experience in product operations, project coordination, business operations, or fintech. Include examples of processes you have managed, product launches you have supported, or operational improvements you have contributed to.

Are you interested in this position?

Apply by clicking on the “Apply Now” Button below!

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