Position Overview

We are looking for an analytical Fintech Payment Fraud Investigator to investigate suspicious payment activity, assess potential fraud cases, and support the protection of customers and financial transactions. The successful candidate will examine transaction records, identify unusual behavioural patterns, gather relevant evidence, and recommend appropriate actions in accordance with internal investigation procedures.

This position requires sound judgement, strong investigative skills, and the ability to work with sensitive information. You will collaborate with fraud monitoring, compliance, customer operations, and payment teams to resolve cases and strengthen fraud prevention controls.

Key Responsibilities

• Investigate flagged transactions, suspicious payment patterns, account anomalies, and reported fraud incidents.

• Review transaction histories, customer activity, payment details, and relevant supporting information.

• Assess potential cases involving unauthorised payments, account takeover, identity misuse, and social engineering.

• Gather and document evidence to support investigation findings and case decisions.

• Coordinate with payment operations, compliance, and customer support teams to resolve investigations.

• Escalate cases requiring enhanced review in line with internal procedures and applicable reporting obligations.

• Identify recurring fraud patterns and provide feedback to fraud monitoring teams.

• Prepare clear investigation reports outlining findings, supporting evidence, and recommended next steps.

• Maintain accurate case records and protect confidential customer information.

• Contribute to improvements in investigation workflows, fraud controls, and operational guidance.

Candidate Requirements

• A degree or equivalent experience in Finance, Criminology, Law, Data Analytics, Risk Management, or a related field.

• Experience in fraud investigation, payment operations, financial crime prevention, or transaction monitoring is desirable.

• Understanding of digital payment systems, unauthorised transactions, and common fraud typologies.

• Strong analytical skills and the ability to assess evidence objectively.

• Familiarity with Excel, case management systems, and transaction monitoring tools.

• Knowledge of AML controls, KYC procedures, and GDPR principles is advantageous.

• Excellent written communication and report-writing skills.

• Discretion, integrity, and the ability to manage sensitive cases under time constraints.

Working Approach

The investigator will manage assigned cases, document findings consistently, and collaborate with specialist teams where investigations require additional technical or compliance expertise.

Why This Opportunity?

This position offers practical experience in payment security and financial crime prevention. You will contribute to safer digital financial services while developing expertise in fraud investigation, risk analysis, and transaction protection.

Are you interested in this position?

Apply by clicking on the “Apply Now” Button below!

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