SUCCESS IN THIS ROLE

• Client requests are consistently translated into clear, structured, and actionable briefs with minimal gaps or rework
• Opportunities are shaped early to improve feasibility, alignment with supply chain capability, and overall commercial value
• Incoming work is well-defined, prioritised appropriately, and ready to move through the intake process without delays
• Cross-functional teams are aligned from the outset, enabling faster and more efficient execution with reduced rework
• Account Management is well-supported in client interactions, with product and supply chain considerations clearly represented
• Client engagements feel seamless and professional, with strong alignment between client expectations and delivery capability
• Risks and constraints are identified early in the process, improving decision-making and preventing downstream issues
• Product and supply chain teams receive high-quality, well-defined briefs that enable efficient execution and stronger outcomes

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