Job Description

Your influential mission. You will…

• Investigate and resolve technical issues as part of second- or third-line support, escalating confirmed bugs to the development team when needed.

• Communicate with clients and internal teams in English via chat, Jira, and email.

• Monitor customer environments globally to ensure stability and performance.

• Reproduce reported issues and maintain test endpoints within the customer support lab.

• Prepare and deliver reports upon request.

• Collaborate within a small, motivated, and highly skilled team of specialists.

Components for success. You…

• Possess strong computer literacy and technical aptitude.

• Have a genuine interest in technology and problem-solving.

• Are eager to learn and continuously expand your expertise.

• Feel comfortable working in a dynamic, fast-paced environment.

• Demonstrate very good written and spoken English communication skills.

You’ll get extra points for…

• Previous experience in a technical support role.

What makes this internship great…

• A paid internship with a monthly compensation of 1,000 EUR gross.

• Empowerment, support and mentoring.

• Initiative-taking, positive and confident approach at the workplace.

• Global scope and inclusive working environment.

• Constant learning and development opportunities.

• Active lifestyle and mental well-being.

• Fun and engaging company events.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!
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