We are looking for a Site Reliability Engineer to improve the availability, performance, and resilience of production systems. You will combine software engineering and systems operations to reduce manual intervention, prevent recurring incidents, and ensure that services meet defined reliability objectives.

This position is suited to an engineer who enjoys solving complex production issues, improving observability, and building automation that makes systems more dependable.

Key Responsibilities

• Define and monitor Service Level Indicators (SLIs), Service Level Objectives (SLOs), and service-level performance targets.

• Develop monitoring, metrics, logging, and distributed tracing solutions.

• Investigate production incidents, coordinate technical recovery, and conduct root-cause analysis.

• Implement automation to eliminate repetitive operational tasks and reduce toil.

• Improve system resilience through capacity planning, load testing, and failure analysis.

• Manage alerting policies and reduce false-positive or low-value alerts.

• Participate in incident reviews and implement corrective and preventive actions.

• Work with developers to improve application performance, fault tolerance, and deployment safety.

• Support disaster recovery planning, backup verification, and operational readiness assessments.

• Maintain runbooks and incident-response documentation.

Essential Requirements

• Experience in SRE, production engineering, DevOps, or systems operations.

• Strong knowledge of Linux, networking, distributed systems, and troubleshooting.

• Experience with observability tools such as Prometheus, Grafana, OpenTelemetry, or equivalent platforms.

• Familiarity with cloud infrastructure, containers, orchestration, and CI/CD.

• Scripting or programming proficiency in Python, Go, Bash, or a comparable language.

• Understanding of incident management, post-incident reviews, and reliability engineering principles.

• Ability to communicate clearly and work effectively across engineering teams.

Desirable Experience

• Experience operating high-availability or business-critical services.

• Familiarity with chaos engineering, performance testing, and resilience patterns.

• Knowledge of database reliability, caching, and message-queue systems.

• Experience with on-call operations and incident-response procedures.

What We Offer

• A role focused on measurable reliability and engineering improvements.

• Opportunities to influence production architecture and operational standards.

• Competitive salary and benefits aligned with experience.

• Knowledge-sharing, technical training, and career development opportunities.

• A collaborative environment focused on service quality and continuous improvement.

Application Process

Please submit your CV with details of your production systems experience, monitoring tools, and examples of reliability improvements you have delivered.

Location: Estonia | Employment: Full-time | On-call duties: To be specified by the employer

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