Description
About the role
We are looking for a Senior Product Designer/Product Manager to own the payments experience in our Payments/Creator team.
This role is about building one payment experience that handles all of them, on both sides:
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Brand side
- setting up the deal and paying for it
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Creator side
- getting paid
You own the entire workflow end to end. The role combines design and product management in one person: you decide what to build and why, and then you design how it works.
Free products, one-time payments and affiliate commissions, for brands and creators alike, from setting up the deal to the creator getting paid. You work on prototypes and concepts for future iterations, design them, collect feedback and get the requirements ready for engineering.
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Prepping user stories and explaining them to the engineers
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Doing the QA once the work is ready
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Giving and receiving feedback in retros
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Deciding when it’s good enough to get into customers’ hands – it’s your product
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Talking with customers about their pains and needs around paying creators, gifting products and running affiliate programs
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Keeping everyone in the company up to date on your roadmap, new releases and plans for the next sprints
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Working closely with product marketing so your product stands out and customers understand what’s new
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Tracking your impact using customer feedback and north star metrics
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Onboarding with the product and Creator teams on how brands and creators use Modash today
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Customer calls with brands and creators, plus time in Fullstory and Amplitude to see where the payment flows break down
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Joining sprint planning with the engineering team and getting to know the backlog
Requirements
Required skills and experience
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Experience as both a product designer & product manager or in a hybrid PM/design role, ideally at a B2B SaaS company
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You’ve written great user stories and communicated your designs clearly to developers
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You’ve prioritized work with a bigger goal in mind and built a roadmap yourself. You can explain why some things came first and others didn’t make the cut.
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You’ve worked with a design system to keep the experience coherent
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Extreme attention to detail. You notice the wrong spacing, the unclear label and the missing edge case, and you don’t ship sloppy work.
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Get-it-done attitude. We all run into roadblocks every day. We’re looking for someone who finds solutions, motivates themselves and keeps getting things done.
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You’re used to, and actually enjoy, a fast pace and constant change in a growing company
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You aspire to be great. We’re not shooting for mediocrity here.
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Interest in the creator economy. Our mission is to help creators get paid. You don’t need to live and breathe the creator world, but we’d like your values to align with ours.
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You’re fluent in English. Our team is spread across many countries, and we work together in English every day.
Nice to haves:
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UX work on affiliate, marketplace or payments products
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Strong instincts in research or analytics (you don’t need to be an expert in both)
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Experience with our tools: Figma, Linear, Notion, Amplitude and Fullstory
Are you interested in this position?
Apply by clicking on the “Apply Now” Button below!
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