Company Overview

The organization operates within the fintech and digital payments industry, developing technology-enabled payment services that support businesses, financial institutions, and consumers across multiple markets.

Its payment infrastructure focuses on transaction processing, network connectivity, settlement reliability, and efficient financial data exchange. The organization continues to strengthen its payment capabilities through operational analytics, technology improvements, and strategic collaboration with financial service providers.

Its remote working environment supports collaboration among professionals specializing in payment operations, financial analytics, technology infrastructure, and business performance management.

Role Summary

The Payment Network Performance Analyst will be responsible for monitoring, analyzing, and improving the operational performance of payment networks and transaction processing services.

The role involves evaluating payment success rates, transaction volumes, processing delays, settlement performance, and network-related operational indicators. The successful candidate will identify performance trends, investigate operational exceptions, and provide analytical insights that support improved payment reliability.

This position requires strong analytical skills, an understanding of payment processing workflows, and the ability to work with large transaction datasets. The ideal candidate will collaborate with payment operations, engineering, product, and external financial service providers to improve the performance of payment infrastructure.

Key Responsibilities

• Monitor payment network performance across supported payment channels, financial institutions, and payment service providers.

• Analyze transaction success rates, processing latency, failure rates, and payment completion performance.

• Develop and maintain dashboards covering payment network performance and operational efficiency.

• Investigate transaction failures, processing delays, and network-related performance inconsistencies.

• Analyze payment transaction datasets to identify recurring issues and performance trends.

• Collaborate with engineering teams to investigate technical issues affecting payment processing reliability.

• Monitor settlement performance and identify operational exceptions requiring further investigation.

• Evaluate payment provider performance using operational metrics and agreed service standards.

• Support the development of performance reports covering transaction volumes, network availability, and payment processing outcomes.

• Identify opportunities to improve payment routing, processing efficiency, and transaction completion rates.

• Coordinate with external payment providers and internal stakeholders to resolve performance-related issues.

• Support the testing and validation of payment network improvements and system enhancements.

• Maintain documentation covering performance analysis, operational incidents, and improvement recommendations.

• Contribute to continuous improvement initiatives involving payment infrastructure and operational reporting.

Requirements and Qualifications

• Bachelor’s degree in Finance, Economics, Statistics, Information Systems, Business Analytics, or a related discipline.

• At least three years of experience in payment operations, financial analytics, transaction processing, or fintech services.

• Strong understanding of digital payment workflows, transaction processing, and settlement operations.

• Experience analyzing payment performance indicators and operational datasets.

• Proficiency in SQL and advanced Excel for data analysis and reporting.

• Familiarity with Power BI, Tableau, or comparable business intelligence tools.

• Understanding of payment gateways, acquiring services, card payments, or bank transfer systems.

• Ability to investigate payment failures and identify underlying operational or technical causes.

• Strong analytical and problem-solving skills.

• Excellent communication and stakeholder coordination capabilities.

• Familiarity with payment network standards and financial services operational controls is advantageous.

• Experience working with international payment providers or cross-border payment services is beneficial.

Benefits

• Fully remote working arrangement within Estonia.

• Competitive compensation based on experience and professional qualifications.

• Opportunity to contribute to the performance and reliability of digital payment infrastructure.

• Professional development opportunities in payment analytics and financial technology.

• Exposure to international payment networks and modern transaction processing systems.

• Collaborative working environment involving payment operations, analytics, and engineering teams.

• Access to modern digital tools and systems supporting remote collaboration.

Application Instructions

Interested candidates should submit an updated CV highlighting their experience in payment operations, transaction processing, financial analytics, or payment network performance.

Applications should demonstrate relevant analytical skills, familiarity with payment systems, and experience evaluating operational performance. Candidates with experience supporting digital payment platforms or financial transaction infrastructure are encouraged to apply.

Apply by clicking on the “Apply Now” Button below!

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