About the role

Here, we’re hiring a Senior Operations Specialist to help run our ride-hailing business in Estonia.

This is a hands-on, analytical role. You’ll work with data to understand what’s happening in our marketplace — how our main metrics are moving, what drivers and riders are doing, how prices are working, and where we’re winning or losing against competitors. You’ll turn that analysis into clear recommendations, and then help put them into action. You’ll support forecasting and planning cycles, run pricing reviews, track the competition, and help prepare weekly and quarterly business reviews. You’ll work closely with Finance, Growth, Marketing, Product, and Analytics teams.

Main tasks and responsibilities:

• Own end-to-end marketplace analysis across supply, demand, pricing, and overall business health.
• Diagnose performance issues and translate findings into clear actions, quantifying impact on rides, revenue, and cost.
• Lead competitive intelligence for the Estonian market: track market share, analyse competitor behaviour and market trends, and guide pricing, positioning, and marketing investment decisions.
• Drive pricing strategy end-to-end: launch new ride categories, run city and category reviews, and reshape how services are offered to riders and drivers.
• Support the monthly and quarterly forecast planning process to ensure accurate budget and OKR alignment.
• Identify and build new services and features for riders, from idea through launch and follow-up improvements.

About you:

• Degree in Economics, Business, Statistics, Finance, or a related field, with at least 2 years of experience in an analytical role.
• Strong data analysis and modelling skills — able to independently build and work with datasets, structure complex problems, and translate findings into action.
• Advanced Excel / Google Sheets modelling and hands-on experience with BI tools.
• Curious and self-sufficient — spots ways to improve how work gets done, and thrives in fast-paced environments with minimal supervision.
• Clear, concise communicator in English and Estonian, able to influence senior stakeholders with confidence.
• Strong sense of ownership with a hands-on, collaborative approach.

Why you’ll love it here:

• Accelerate your professional growth with unique career opportunities.
• Enjoy a rewarding salary and stock options, knowing that as we  succeeds, so do you.
• Take care of your physical and mental health with our wellness perks.
• Celebrate 5 years  with a 1-month paid sabbatical to recharge.
• Connect with colleagues at annual company events and smaller team gatherings.
• Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.

Are you interested in this position?

Apply by clicking on the “Apply Now” Button below!

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