What You’ll Do

Keep Orders Moving

• Proactively investigate outstanding orders to ensure they are progressing toward fulfillment
• Identify and resolve operational issues that could delay order completion
• Monitor workflows and follow up on orders requiring additional attention
• Partner with internal teams to ensure customers receive a smooth fulfillment experience

Work Directly with Vendors

• Communicate with vendors to resolve order issues, payment issues, and fulfillment questions
• Help vendors understand and comply with Order.co purchasing and fulfillment processes
• Identify recurring vendor behaviors that create operational challenges and work toward long-term solutions
• Build productive relationships with vendor contacts while representing Order.co professionally

Support Payment & Operational Resolution

• Investigate payment failures and help coordinate resolution efforts
• Assist with invoice and payment-related workflows when needed
• Escalate issues appropriately and ensure follow-through until resolution
• Help identify root causes behind recurring operational and payment issues

  Are you interested in this position?

  Apply by clicking on the “Apply Now” Button below!
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