Company Overview

The organisation operates in the fintech and merchant payment services industry, providing digital infrastructure that enables businesses to accept electronic payments and manage transaction settlements. Its operations involve merchant payment processing, acquiring services, settlement coordination, and financial transaction administration.

Role Summary

The Merchant POS Settlement Operations Officer will manage administrative and operational activities associated with POS transaction settlements. The role focuses on monitoring merchant payment collections, reviewing settlement reports, identifying discrepancies, and coordinating the resolution of payment-related issues.

The successful candidate will help maintain accurate settlement records and ensure that merchant transactions are properly tracked from initial card authorisation through processing and final settlement.

This position requires practical knowledge of merchant payment operations, card transaction workflows, financial reconciliation, and settlement administration.

Key Responsibilities

• Monitor POS transactions and merchant settlement activities across supported payment platforms.

• Review daily settlement reports from acquiring banks and payment processors.

• Reconcile merchant transaction records against settlement statements and internal financial databases.

• Investigate missing settlements, duplicated transactions, incorrect payment entries, and settlement delays.

• Track merchant refunds, chargebacks, transaction reversals, and payment adjustments.

• Coordinate settlement enquiries with acquiring banks and payment service providers.

• Maintain accurate records of merchant payment activity and outstanding settlement issues.

• Prepare daily and periodic reports covering transaction volumes and settlement performance.

• Support the resolution of merchant enquiries relating to payment collections and settlement discrepancies.

• Monitor settlement deadlines and escalate overdue or incomplete payment activities.

• Assist with improving settlement monitoring and reconciliation procedures.

• Maintain appropriate supporting documentation for financial reviews and internal audits.

• Work with finance and payment operations teams to improve settlement accuracy.

Requirements and Qualifications

• Diploma or bachelor’s degree in Accounting, Banking, Finance, Economics, or Business Administration.

• Previous experience in payment operations, merchant acquiring, POS administration, or financial reconciliation.

• Understanding of card payment processing and merchant settlement procedures.

• Familiarity with payment processor reports and electronic transaction records.

• Strong Microsoft Excel and spreadsheet skills.

• Ability to investigate financial discrepancies and follow up on unresolved transactions.

• Good numerical accuracy and attention to detail.

• Understanding of refunds, chargebacks, and transaction reversals.

• Strong organisational and communication skills.

• Ability to manage deadlines and work independently in a remote environment.

Benefits

• Fully remote working opportunity within Estonia.

• Exposure to merchant acquiring and electronic payment settlement operations.

• Opportunity to develop expertise in POS financial services.

• Professional development in payment reconciliation and transaction administration.

• Collaborative working environment with finance and fintech professionals.

• Opportunities to contribute to operational efficiency and improved merchant services.

Application Instructions

Applicants should provide an updated CV detailing their experience in merchant payment operations, financial reconciliation, POS administration, or banking services. Candidates should highlight their understanding of settlement processes, transaction reporting, and electronic payment systems.

Are you interested in this position?

Apply by clicking on the “Apply Now” Button below!

#JobsHubEstonia #GlobalRecruitment
#CareerOpportunities #HiringNow
#JobSeekersNetwork #EstoniaJobs
#RecruitmentServices #EmploymentPortal.