Company Overview

The organisation delivers digital financial services supported by structured lending processes and technology-driven operations. Its lending operations function works to ensure that loan applications, disbursements, repayments, and account records are processed accurately and in accordance with internal procedures and applicable requirements.

Role Summary

The Loan Operations Specialist will coordinate the operational activities involved in administering lending products throughout the loan lifecycle. The role focuses on application processing, documentation checks, disbursement coordination, repayment monitoring, and the resolution of account discrepancies while maintaining accurate records and efficient service delivery.

Key Responsibilities

• Review loan applications and supporting documentation for completeness and consistency.
• Coordinate approved loan disbursements in line with established procedures and authorisation controls.
• Maintain accurate loan records, repayment schedules, account updates, and transaction histories.
• Monitor repayment activity and investigate payment allocation discrepancies.
• Support loan amendments, early repayments, refinancing requests, and account closures.
• Liaise with customer support, finance, credit risk, and compliance teams to resolve operational issues.
• Identify processing errors and recommend improvements to lending workflows.
• Maintain operational reports and track outstanding cases, exceptions, and service-level targets.
• Handle customer and financial information in accordance with privacy and data protection requirements.

Requirements and Qualifications

• Diploma or bachelor’s degree in Finance, Accounting, Business Administration, Banking, or a related field.
• Experience in loan administration, lending operations, banking operations, or financial services support.
• Understanding of loan documentation, repayment schedules, disbursement procedures, and account reconciliation.
• Strong spreadsheet skills and familiarity with financial systems or loan management platforms.
• High attention to detail and the ability to manage multiple cases accurately.
• Good written communication, organisational, and problem-solving skills.
• Ability to handle confidential information responsibly.
• Professional proficiency in English; knowledge of Estonian is an advantage where required for customer or regulatory interactions.

Benefits

• Fully remote working arrangement, subject to employment eligibility.
• Opportunity to develop expertise in digital lending operations.
• Collaborative environment with finance, risk, compliance, and customer service teams.
• Professional development and opportunities to improve operational processes.
• Flexible working practices and exposure to modern lending technology.

Application Instructions

Candidates should submit an updated CV outlining their lending, banking, or financial operations experience. Include a brief cover letter highlighting relevant skills in loan administration, documentation review, repayment processing, or account reconciliation. Applicants should not include confidential customer or financial records.

Are you interested in this position?

Apply by clicking on the “Apply Now” Button below!

#JobsHubEstonia #GlobalRecruitment
#CareerOpportunities #HiringNow
#JobSeekersNetwork #EstoniaJobs
#RecruitmentServices #EmploymentPortal.