Company Overview

The organisation operates within the digital banking and financial technology sector, supporting technology-enabled banking services and electronic financial operations. Its business activities involve digital account services, transaction processing, customer financial records, and operational support for modern banking platforms.

Role Summary

The Junior Digital Banking Operations Associate will assist with the day-to-day operational activities supporting digital banking products and electronic account services. The role focuses on account administration, transaction verification, operational recordkeeping, and the coordination of routine banking-related requests.

This opportunity is suitable for a motivated early-career professional seeking to establish a career in digital banking operations. The successful candidate will work alongside experienced operations personnel to support accurate account administration, maintain service records, and ensure that routine operational processes are completed in accordance with internal procedures.

Key Responsibilities

• Assist with routine administrative activities relating to digital banking accounts and services.

• Support the verification and maintenance of customer account information in accordance with established procedures.

• Review transaction records and flag unusual or incomplete operational entries for further investigation.

• Assist with processing routine account maintenance and service requests.

• Maintain accurate digital records of banking operations and account-related activities.

• Support the preparation of daily operational reports and service performance summaries.

• Monitor outstanding operational requests and follow up on assigned activities.

• Assist with the documentation and escalation of account access and transaction processing issues.

• Coordinate with customer support, compliance, and payment operations teams when necessary.

• Follow internal procedures relating to data confidentiality, access controls, and operational security.

• Contribute to improvements in routine administrative workflows and digital banking processes.

Requirements and Qualifications

• Bachelor’s degree or diploma in Banking and Finance, Business Administration, Accounting, Economics, or a related field.

• Previous experience is not mandatory, although internships or administrative experience in financial services will be an advantage.

• Basic understanding of banking services, digital accounts, and electronic transactions.

• Good computer literacy and confidence working with digital platforms.

• Familiarity with Microsoft Office and spreadsheet applications.

• Strong organisational skills and attention to detail.

• Ability to handle confidential information responsibly.

• Good written and verbal communication skills.

• Ability to follow operational guidelines and manage multiple assigned tasks.

• Interest in digital banking, financial technology, and electronic financial services.

• Ability to work effectively in a remote and collaborative environment.

Benefits and Development Opportunities

• Fully remote working arrangement within Estonia.

• Practical experience in digital banking and financial operations.

• Opportunities to develop banking administration and transaction management skills.

• Exposure to digital account systems and financial service platforms.

• Professional development and opportunities to learn from experienced colleagues.

• Potential progression into digital banking operations, payment administration, compliance support, or financial services coordination.

Application Instructions

Interested candidates should provide an updated CV detailing their educational background, computer skills, relevant experience, and interest in digital banking. Applicants should demonstrate reliability, attention to detail, willingness to learn, and an understanding of the importance of accuracy and confidentiality in financial services.

Are you interested in this position?

Apply by clicking on the “Apply Now” Button below!

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