About The Role

• Lead AI transformation and implementation projects for monday.com customers, designing and building tailored solutions including configurations, automations, reporting, user management, and other advanced monday.com features and functionality.
• Build strong relationships with client stakeholders to understand their business needs and ensure successful adoption of monday.com across their organization.
• Design sophisticated workflows and relational data structures within the monday.com platform to solve complex business cases, partnering with technical resources for migrations and integrations as needed.
• Actively leverage monday AI and external Generative/Agentic AI tools to accelerate solution design, automate complex business logic, and deliver intelligent workflows for our customers.
• Act as a project manager for small to medium sized projects by building and executing on project plans that ensure deliverables stay on-time and on-budget.
• Lead online webinars, consultations, and one-on-one demos to educate customers on the features of our product.
• Represent the voice of the customer by advocating for their needs and influencing the product development roadmap.

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