Company Overview

The organisation operates within the digital financial services industry, supporting technology-driven financial products and digital platforms. Its operations involve coordinating product activities, maintaining operational documentation and ensuring that financial technology services remain aligned with business requirements and customer expectations.

Role Summary

The Fintech Product Operations Coordinator will support the operational activities associated with the development, maintenance and delivery of digital financial products.

The position focuses on coordinating product-related workflows, tracking operational requests, maintaining product documentation and facilitating communication between product, engineering, compliance and customer operations teams.

The successful candidate will help ensure that product-related activities are properly organised, operational issues are documented and internal stakeholders receive timely updates throughout product implementation and improvement processes.

Key Responsibilities

• Coordinate daily operational activities relating to digital financial products.

• Maintain product documentation, operational guidelines and internal reference materials.

• Track product-related requests and coordinate their assignment to appropriate teams.

• Support the organisation of product releases and operational readiness activities.

• Maintain records of product issues, change requests and implementation progress.

• Coordinate communication between product managers, engineering teams and business stakeholders.

• Assist with reviewing operational feedback relating to digital banking and payment services.

• Monitor outstanding product-related tasks and follow up on completion.

• Prepare regular operational summaries and product activity reports.

• Support user acceptance testing coordination and documentation.

• Identify workflow inefficiencies and recommend improvements.

• Ensure product information is properly maintained across internal systems.

Requirements and Qualifications

• Bachelor’s degree in Business Administration, Finance, Information Systems or a related discipline.

• Experience in product operations, fintech administration, project coordination or financial services.

• Understanding of digital financial products and technology-driven business processes.

• Familiarity with project management and task-tracking platforms.

• Strong documentation and organisational abilities.

• Excellent communication and stakeholder coordination skills.

• Ability to manage several operational activities simultaneously.

• Good understanding of product development workflows.

• Proficiency in Microsoft Office and collaborative workplace tools.

• Ability to work independently in a remote environment.

Benefits

• Fully remote working arrangement within Estonia.

• Opportunity to develop expertise in fintech product operations.

• Exposure to digital banking and payment technology.

• Continuous professional learning and development.

• Collaborative environment involving product and technology professionals.

• Opportunities to contribute to product delivery and operational improvements.

Application Instructions

Applicants should submit an updated CV outlining their experience in product coordination, fintech operations, project administration or digital financial services. Candidates should highlight their organisational abilities, documentation experience and capacity to coordinate cross-functional activities. Shortlisted applicants may be invited to an interview and practical coordination exercise.

Are you interested in this position?

Apply by clicking on the “Apply Now” Button below!

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