Company Overview

The organisation operates within the digital financial services industry, supporting technology-enabled financial products that require secure transaction processing and dependable customer experiences.

Its operating environment combines financial technology, transaction monitoring, risk management, and operational controls. The company recognises the importance of protecting digital financial services against fraudulent activity while maintaining efficient and accessible financial operations.

Its teams collaborate across fraud prevention, compliance, customer operations, and engineering to identify emerging risks and strengthen the reliability of digital financial platforms.

Role Summary

The Fintech Fraud Operations Analyst will support the identification, investigation, and management of potentially fraudulent activity across digital financial products.

The role involves reviewing transaction alerts, analysing suspicious behavioural patterns, investigating reported incidents, and supporting the implementation of effective fraud prevention procedures.

Working remotely within Estonia, the analyst will collaborate with fraud prevention specialists, compliance teams, customer support, and technology professionals to investigate unusual activity and improve fraud detection processes.

The successful candidate will combine analytical thinking, financial transaction knowledge, and strong investigative skills to support secure digital financial services.

Key Responsibilities

• Review transaction monitoring alerts and identify potentially fraudulent financial activity.

• Investigate suspicious transactions, unusual account behaviour, and reported fraud incidents.

• Analyse transaction histories, customer activity, and relevant operational information to identify risk indicators.

• Support the review of payment fraud, account takeover attempts, identity-related fraud, and suspicious transaction patterns.

• Document investigation findings and maintain accurate case records.

• Escalate complex or high-risk cases to the appropriate fraud, compliance, or risk management teams.

• Assist with the development and improvement of fraud investigation procedures.

• Monitor recurring fraud patterns and contribute to the identification of emerging fraud risks.

• Collaborate with customer support teams to investigate customer-reported financial incidents.

• Support the review of fraud detection rules and operational monitoring procedures.

• Prepare reports covering fraud trends, investigation outcomes, and operational performance.

• Contribute to initiatives designed to improve fraud detection accuracy and reduce unnecessary customer disruption.

• Maintain confidentiality and follow established procedures for handling sensitive financial information.

Requirements and Qualifications

• Bachelor’s degree or equivalent professional experience in Finance, Business Administration, Criminology, Information Systems, or a related discipline.

• At least two years of experience in fraud operations, transaction monitoring, financial crime operations, or financial services.

• Understanding of payment fraud, suspicious transaction patterns, and digital financial services.

• Familiarity with fraud investigation procedures and case management systems.

• Strong analytical skills and the ability to interpret transaction data.

• Proficiency in Excel or Google Sheets; SQL or data analysis experience is an advantage.

• Understanding of financial transaction workflows and operational risk controls.

• Ability to prepare clear investigation reports and maintain accurate case documentation.

• Strong attention to detail and sound investigative judgement.

• Effective communication skills and the ability to collaborate across remote teams.

• Commitment to confidentiality, professional integrity, and established operational procedures.

Benefits

• Flexible remote working arrangement within Estonia.

• Opportunity to contribute to fraud prevention and financial security initiatives.

• Exposure to modern fintech platforms and transaction monitoring technologies.

• Collaborative environment involving fraud, compliance, risk, and technology professionals.

• Opportunities for professional development in financial crime prevention and fraud analytics.

• A working culture focused on integrity, operational excellence, and continuous learning.

Application Instructions

Interested candidates should submit an updated CV outlining relevant experience in fraud operations, transaction monitoring, or financial services. Applications should highlight investigative skills, familiarity with fraud detection procedures, and experience analysing financial transactions. Candidates are encouraged to describe previous work involving fraud investigations, risk identification, or improvements to fraud prevention processes.

Are you interested in this position?

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