Company Overview

The organization provides digital financial services through technology-dependent platforms that support payments, customer accounts, financial information, and business transactions. Maintaining reliable services is essential to its operations, particularly where disruptions could affect customers, business partners, or critical financial processes.

Its operational resilience function works with technology, security, compliance, and business teams to identify operational vulnerabilities and strengthen preparedness for unexpected disruptions. The organization seeks a Business Continuity Specialist who can support continuity planning, resilience testing, and effective recovery procedures.

Role Summary

The Fintech Business Continuity Specialist will support the development, maintenance, and testing of business continuity and operational resilience arrangements. The role involves identifying critical business processes, coordinating business impact assessments, maintaining continuity documentation, and supporting recovery exercises.

The successful candidate will work with different departments to understand operational dependencies and ensure that appropriate procedures exist for managing disruptions. This position requires strong organizational skills, risk awareness, documentation capability, and an understanding of technology-driven financial operations.

Key Responsibilities

• Support the development and maintenance of business continuity policies, plans, and operational procedures.

• Coordinate business impact assessments to identify critical activities, systems, resources, and dependencies.

• Work with business and technology teams to document recovery priorities and continuity requirements.

• Maintain business continuity registers, contact information, recovery documentation, and supporting records.

• Assist with the planning and execution of business continuity exercises and operational resilience tests.

• Document test results, identify weaknesses, and coordinate follow-up actions with responsible teams.

• Support assessments of third-party service dependencies and potential disruption risks.

• Monitor corrective actions arising from continuity reviews, incident assessments, and resilience exercises.

• Assist with the preparation of management reports covering continuity readiness and operational resilience.

• Coordinate with IT and security teams on disaster recovery arrangements and technology recovery procedures.

• Review continuity documentation periodically to ensure that information remains accurate and relevant.

• Promote awareness of business continuity responsibilities across operational departments.

Requirements and Qualifications

• Bachelor’s degree in Risk Management, Business Administration, Information Technology, Finance, or a related field.

• Experience in business continuity, operational risk, resilience planning, IT risk, or related functions.

• Understanding of business impact assessments, continuity planning, incident response, and recovery procedures.

• Familiarity with business continuity frameworks and operational resilience principles.

• Ability to prepare clear procedures, assessment documents, and management reports.

• Strong organizational and project coordination skills.

• Understanding of technology dependencies within digital financial services.

• Ability to work with multiple departments and coordinate continuity-related activities.

• Strong analytical thinking and attention to detail.

• Excellent written and verbal communication skills.

• Experience in fintech, banking, payments, or regulated financial services is an advantage.

Benefits

• Fully remote working arrangement within Estonia.

• Opportunity to contribute to the resilience of digital financial services.

• Exposure to operational risk management, disaster recovery, and continuity planning.

• Collaboration with technology, security, compliance, and business operations teams.

• Professional development in business continuity and operational resilience.

• A working environment that values preparedness, accountability, and continuous improvement.

Application Instructions

Applicants should submit an up-to-date CV outlining their experience in business continuity, operational risk, resilience planning, or related areas. Candidates may highlight continuity plans they have supported, business impact assessments conducted, or exercises and recovery activities coordinated. Applications will be assessed based on relevant experience, analytical capability, documentation skills, and ability to support effective resilience practices.

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