In this role, you will:

• Lead and develop the Partner Services team, including frontline managers and/or senior individual contributors supporting partner execution.
• Drive strategy and operational excellence across installation and services partners globally.
• Build scalable programs, processes, and quality standards that improve partner performance, customer outcomes, and deployment consistency.
• Partner cross-functionally with Sales, Customer Success, Support, Operations, Product, and Partnerships leadership to remove friction in the partner experience.
• Use metrics, partner feedback, and field insights to improve partner onboarding, activation, quality, capacity, and ongoing engagement.
• Ensure partners are equipped to support Samsara’s expanding product footprint and implementation needs.
• Problem-solve as needed to streamline internal processes with customer success, sales, operations, product, finance and other cross-functional teams to simplify large scale deployments delivered by partners.
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

  Are you interested in this position?

  Apply by clicking on the “Apply Now” Button below!
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