Company Overview

The organisation operates within the financial technology sector, developing digital financial services that support lending, credit assessment, account management, and automated financial operations. Its lending activities rely on efficient application processing, accurate financial information, effective operational controls, and consistent coordination between customer-facing and risk management functions.

Role Summary

The Digital Lending Operations Specialist will coordinate operational activities associated with digital loan applications and credit servicing processes. The role focuses on application administration, documentation review, lending workflow coordination, payment schedule monitoring, and the resolution of operational issues affecting loan processing.

The successful candidate will work closely with credit analysts, customer support, finance, compliance, and technology teams to ensure that lending operations are processed accurately and efficiently. This position requires a good understanding of lending workflows, financial documentation, and the operational controls necessary to support digital credit products.

Key Responsibilities

• Coordinate the processing of digital loan applications in accordance with established operational procedures.

• Review application records and supporting documentation for completeness and consistency.

• Monitor lending workflows and identify applications requiring additional information or operational review.

• Coordinate with credit assessment teams to resolve documentation gaps and processing delays.

• Maintain accurate records of loan applications, approvals, disbursements, and servicing activities.

• Monitor loan disbursement processes and coordinate with finance teams to address processing issues.

• Support the maintenance of repayment schedules and customer account records.

• Investigate operational discrepancies involving loan balances, repayment entries, or payment allocation.

• Assist with the administration of loan modifications, repayment adjustments, and account servicing requests.

• Prepare operational reports covering application volumes, processing timelines, outstanding cases, and service performance.

• Coordinate with compliance teams to ensure that lending documentation and operational processes follow established requirements.

• Identify recurring workflow issues and recommend improvements to operational procedures.

• Maintain clear documentation of lending activities, operational decisions, and outstanding matters.

• Support the implementation of system improvements affecting digital lending processes.

Requirements and Qualifications

• Bachelor’s degree in Finance, Accounting, Economics, Business Administration, or a related discipline.

• Previous experience in lending operations, credit administration, financial services operations, or loan servicing.

• Understanding of digital lending workflows, loan documentation, disbursement processes, and repayment administration.

• Familiarity with credit assessment procedures and financial customer records.

• Strong numerical and analytical abilities.

• Experience using financial systems, loan management platforms, or customer relationship management tools.

• Good knowledge of spreadsheets and operational reporting.

• Ability to investigate discrepancies and manage sensitive financial information.

• Strong organisational skills and attention to detail.

• Good communication skills and the ability to coordinate with multiple departments.

• Ability to manage competing priorities and meet operational deadlines.

• Comfortable working independently in a remote environment.

Benefits

• Fully remote working arrangement within Estonia.

• Opportunity to develop expertise in digital lending and credit operations.

• Exposure to modern loan management platforms and automated financial services.

• Collaboration with professionals across credit, finance, compliance, and customer operations.

• Opportunities for professional development and broader fintech experience.

• A structured working environment focused on operational accuracy and service improvement.

Application Instructions

Candidates should submit an updated CV outlining their experience in lending operations, credit administration, loan servicing, or financial services. Applicants are encouraged to highlight their knowledge of loan processing workflows, financial documentation, and operational reporting.

Are you interested in this position?

Apply by clicking on the “Apply Now” Button below!

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