Description
About the role
As a Customer Experience Specialist, you’ll be the main point of contact for our customers, helping them get the most out of the product from their first demo to ongoing support.
As our team is small, you’ll be involved in different parts of the customer journey, from answering support questions and running product demos to onboarding new users and improving our help centre. Over time, the role can grow to cover additional areas depending on your interests and strengths.
This role is a great fit for someone who enjoys working with customers, values variety, takes ownership, and is comfortable switching between different tasks during the day.
This role is open to candidates based in Estonia, and it’s expected to come to the Tallinn office 2-3 times per week. The role usually follows Estonian working hours, but some flexibility is needed to occasionally do product demos for customers in other time zones
Are you interested in this position?
Apply by clicking on the “Apply Now” Button below!
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