Company Overview

The organisation operates within the cryptocurrency and digital financial services sector, supporting technology-driven financial products and digital asset activities. Its operating environment requires effective compliance administration, structured customer verification processes, transaction oversight, and reliable documentation to support responsible financial operations.

Role Summary

The Cryptocurrency Compliance Operations Coordinator will support the day-to-day administration and coordination of compliance activities across digital asset services. The role focuses on maintaining compliance records, coordinating customer due diligence reviews, monitoring outstanding verification cases, and supporting internal processes designed to meet financial crime prevention and regulatory obligations.

The successful candidate will work closely with AML analysts, KYC specialists, compliance officers, customer operations, and risk management teams. This position requires strong organisational skills, an understanding of cryptocurrency compliance procedures, and the ability to manage sensitive information accurately.

Key Responsibilities

• Coordinate daily compliance administration activities relating to cryptocurrency products and digital asset services.

• Monitor customer verification workflows and track outstanding KYC and enhanced due diligence cases.

• Review customer documentation for completeness and ensure that required information is properly recorded.

• Maintain accurate compliance records, investigation files, customer verification histories, and supporting documentation.

• Assist with coordinating AML reviews, sanctions screening follow-ups, and transaction monitoring investigations.

• Escalate incomplete applications, unusual customer activity, and potential compliance concerns to the appropriate specialists.

• Support the preparation of compliance reports, operational summaries, and internal review documentation.

• Monitor outstanding compliance requests and coordinate timely responses from relevant departments.

• Assist with updating internal procedures when regulatory requirements or compliance workflows change.

• Coordinate the collection of information required for internal audits and compliance assessments.

• Work with customer support and operational teams to resolve documentation-related issues.

• Maintain confidentiality when handling customer information and sensitive financial records.

• Identify opportunities to improve compliance administration, case tracking, and documentation processes.

Requirements and Qualifications

• Bachelor’s degree in Law, Finance, Accounting, Business Administration, Criminology, or a related field.

• Previous experience in compliance operations, KYC, AML administration, financial services, or cryptocurrency operations.

• Understanding of customer due diligence, enhanced due diligence, sanctions screening, and financial crime prevention.

• Familiarity with cryptocurrency exchanges, digital wallets, blockchain transactions, or virtual asset service providers is an advantage.

• Knowledge of European financial services compliance requirements is beneficial.

• Experience using compliance case management systems or customer verification platforms.

• Strong organisational and administrative skills.

• Excellent attention to detail when reviewing customer information and compliance records.

• Ability to manage confidential information responsibly.

• Good written communication and reporting skills.

• Ability to prioritise multiple cases and meet operational deadlines.

• Comfortable working with distributed teams in a remote environment.

Benefits

• Fully remote working arrangement within Estonia.

• Opportunity to develop specialist experience in cryptocurrency compliance operations.

• Exposure to digital asset regulation, customer due diligence, and financial crime prevention.

• Collaboration with AML, KYC, risk, and compliance professionals.

• Opportunities for professional development and compliance-related training.

• A structured working environment that values regulatory awareness, accuracy, and professional accountability.

Application Instructions

Candidates should submit an updated CV outlining their experience in compliance operations, AML, KYC, customer due diligence, or cryptocurrency services. Applicants should highlight their knowledge of verification processes, compliance documentation, case management, and financial services procedures.

Are you interested in this position?

Apply by clicking on the “Apply Now” Button below!

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