ABOUT THE JOB

We are looking for an Account Manager to join our Tech Relations team.

The role:

Our Tech Relations team sits at the heart of  bridging client relationships, engineering team happiness, and business growth. As an Account Manager, you will own a portfolio of digital client accounts, acting as the key point of contact and trusted advisor for both clients and the engineering teams embedded within them.

We are looking for someone with strong communication skills, a proactive mindset, and the ability to manage complex stakeholder relationships with confidence and care.

What you will do:

• Build and maintain strong, long-lasting relationships with assigned digital clients, consistently holding yourself to the highest standards of service.

• Support account retention and help identify opportunities for account growth.

• Respond with agility and accuracy to client needs and issues, collaborating with internal stakeholders to deliver timely solutions.

• Monitor client satisfaction and engagement through regular interactions with clients and engineering teams, proactively identifying and addressing potential challenges.

• Efficiently prioritize your time to align with essential client goals and activities.

What you will bring:

• 5–6 years of experience in an Account Management role, ideally within the tech sector.

• Experience in tech services is a strong advantage.

• Proven ability to manage multiple client accounts simultaneously while maintaining a high quality of service.

• Strong communication and interpersonal skills, with the ability to build trust with both client stakeholders and engineering teams.

• A commercial mindset with experience managing revenue, identifying growth opportunities, and supporting retention.

• Comfortable working in a fast-paced, distributed, and international environment.

• Proactive, detail-oriented, and solution-driven approach to challenges.

• Experience with CRM tools (Hubspot is a plus) and account reporting.

Nice to have:

• Background in financial services, healthcare, or energy sectors.

• Experience managing enterprise clients.

What we offer:

• 100%Remote Work

• WFH allowance: Monthly payment as financial support for remote working.

• Career Growth: We have established a career development program accessible for all employees with a 360º feedback that will help us to guide you in your career progression.

• Training: For Tech training, you have time allocated during the week at your disposal. You can request from a variety of options, such as online courses (from Pluralsight and Educative.io, for example), English classes, books, conferences, and events.

• Mentoring Program: You can become a mentor in Zartis or you can receive mentorship, or both.

• Wellbeing Hub (Kara Connect): A platform that provides sessions with a range of specialists, including mental health professionals, nutritionists, physiotherapists, fitness coaches, and webinars with such professionals as well.

• Multicultural working environment: We organize tech events, webinars, parties, and activities to do online team-building games and contests.

Are you interested in this position?

Apply by clicking on the “Apply Now” Button below!
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