Description

Company Overview

Our organisation operates in the financial technology industry, supporting digital financial services, online payment solutions, and secure customer onboarding processes. We recognise the importance of reliable digital identity verification in maintaining secure financial platforms and creating efficient customer experiences.

Our approach combines technology, regulatory awareness, and operational controls to support trustworthy digital financial services.

Role Summary

We are looking for a Digital Identity Verification Specialist to support the implementation and ongoing performance of identity verification processes across digital financial products.

The successful candidate will work with customer onboarding, compliance, product, and technical teams to assess identity verification procedures, investigate verification failures, and improve the accuracy of digital identity checks.

This position requires practical knowledge of electronic identity verification, document authentication, customer due diligence, and digital onboarding technologies.

Key Responsibilities

  • Review and monitor digital identity verification processes across financial platforms.

  • Assess identity verification results and investigate unsuccessful verification attempts.

  • Support the configuration and optimisation of electronic identity verification workflows.

  • Review identity document authentication procedures and verification standards.

  • Coordinate with technology providers responsible for identity verification services.

  • Investigate technical and operational issues affecting customer verification.

  • Monitor verification completion rates and identify process improvement opportunities.

  • Support the implementation of risk-based customer verification procedures.

  • Maintain accurate records of verification-related incidents and operational decisions.

  • Collaborate with compliance teams on customer due diligence requirements.

  • Assist with testing new identity verification tools and platform enhancements.

  • Prepare reports on verification performance, processing delays, and recurring issues.

  • Support the improvement of customer onboarding efficiency while maintaining appropriate controls.

Requirements and Qualifications

  • Bachelor’s degree in Information Technology, Finance, Business Administration, Compliance, or a related discipline.

  • Experience in digital identity verification, fintech onboarding, banking operations, or customer verification.

  • Understanding of electronic identity systems and document authentication processes.

  • Familiarity with KYC procedures and customer due diligence principles.

  • Knowledge of GDPR and relevant European financial services requirements.

  • Experience working with identity verification platforms or onboarding technology.

  • Strong attention to detail and investigative skills.

  • Ability to analyse verification data and identify operational weaknesses.

  • Excellent written and verbal communication skills.

  • Ability to work with technical and compliance teams in a remote environment.

Benefits

  • Fully remote working opportunity within Estonia.

  • Exposure to modern digital identity and financial onboarding technologies.

  • Opportunities to develop expertise in fintech verification systems.

  • Professional development and continuous learning.

  • Collaborative international working environment.

  • Flexible remote working arrangements.

Application Instructions

Applicants should submit an updated CV outlining their experience in digital identity verification, KYC operations, customer onboarding, or financial technology. Candidates should highlight their familiarity with identity verification tools, document authentication, and customer due diligence procedures.

 

Are you interested in this position?

Apply by clicking on the “Apply Now” Button below!

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