Company Overview

The organisation operates within the financial technology and banking services industry, supporting digital financial products through relationships with banks, payment institutions and other financial service providers. Its activities involve financial connectivity, institutional coordination and the development of reliable banking service arrangements.

The organisation recognises the importance of strong institutional relationships in maintaining dependable financial services. It focuses on effective partner communication, operational coordination and the continuous improvement of banking service delivery.

Role Summary

The Banking Correspondent & Financial Institution Partnerships Specialist will coordinate operational relationships with banking institutions and financial service partners. The position involves supporting correspondent banking arrangements, maintaining partner documentation, monitoring service performance and coordinating operational requirements between internal teams and external financial institutions.

The successful candidate will help maintain effective banking partnerships while supporting the operational processes required for account services, cross-border financial transactions and institutional banking connectivity.

Key Responsibilities

• Coordinate day-to-day operational communication with correspondent banks and financial institution partners.

• Maintain accurate records of banking relationships, institutional contacts and partnership documentation.

• Support the onboarding and operational assessment of new banking partners.

• Assist with the coordination of banking service agreements and institutional operational requirements.

• Monitor service performance and identify issues affecting banking connectivity or transaction processing.

• Coordinate with finance and payment operations teams on cross-border banking activities.

• Support the investigation of delayed transfers, rejected transactions and banking service interruptions.

• Maintain documentation covering partner requirements, operational procedures and banking service arrangements.

• Assist with periodic reviews of banking partner information and relationship records.

• Coordinate requests for operational information and supporting documentation from financial institutions.

• Work with compliance teams to support partner due diligence and institutional review procedures.

• Monitor changes in banking service requirements and communicate relevant updates internally.

• Prepare reports covering partner performance, operational issues and relationship management activities.

• Support the resolution of institutional service concerns through effective stakeholder coordination.

• Identify opportunities to improve partner communication, service reliability and banking operations.

• Maintain professional relationships with internal and external stakeholders across different financial service functions.

Requirements and Qualifications

• Bachelor’s degree in Banking, Finance, Economics, Business Administration or a related discipline.

• Experience in banking relationships, correspondent banking, financial operations or institutional partnerships.

• Understanding of commercial banking services and financial institution operations.

• Familiarity with cross-border payments, banking connectivity and institutional financial services.

• Knowledge of financial documentation, partner onboarding and due diligence procedures.

• Strong communication and relationship management capabilities.

• Ability to coordinate multiple requests and maintain accurate partnership records.

• Good understanding of operational risk and financial services requirements.

• Strong organisational, analytical and problem-solving skills.

• Proficiency in Microsoft Office and financial reporting tools.

• Excellent written and verbal communication skills.

• Ability to work independently and coordinate with international partners remotely.

Benefits

• Fully remote employment within Estonia.

• Opportunity to develop expertise in institutional banking and financial partnerships.

• Exposure to correspondent banking operations and international financial services.

• Professional collaboration with banks, payment institutions and fintech professionals.

• Opportunities to participate in institutional onboarding and partnership development initiatives.

• Continuous professional development in banking operations and financial services.

• Long-term career growth within the digital banking and fintech sector.

Application Instructions

Candidates should submit an updated CV outlining their experience in banking partnerships, correspondent banking, financial operations or institutional relationship management. Applications should highlight relevant experience coordinating with financial institutions, maintaining banking documentation and supporting cross-border banking services.

Are you interested in this position?

Apply by clicking on the “Apply Now” Button below!

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