Company Overview

The organization provides technology-enabled financial services in a regulated operating environment. Its compliance operations support effective internal controls, consistent procedures, and reliable coordination between business teams and compliance specialists.

Role Summary

The Fintech Compliance Operations Manager will coordinate operational activities that support the organization’s compliance framework. The role focuses on managing compliance workflows, improving case handling, maintaining operational oversight, and ensuring that relevant processes are completed accurately and within established timelines.

Working with compliance, risk, product, and operations teams, the manager will help strengthen process consistency and support the effective implementation of regulatory and internal requirements.

Key Responsibilities

• Coordinate day-to-day compliance operations and oversee workflow completion.

• Monitor operational queues, case timelines, and outstanding compliance activities.

• Support consistent application of internal procedures across compliance-related processes.

• Review operational reports to identify delays, recurring issues, and opportunities for improvement.

• Coordinate with compliance specialists on escalations and complex operational cases.

• Maintain accurate records of process decisions, workflow changes, and operational reviews.

• Support the implementation of updated procedures, controls, and compliance systems.

• Work with technology and product teams to improve compliance workflow tools and data quality.

• Prepare management reporting on operational performance, workload, and process effectiveness.

• Contribute to training, documentation, and quality assurance activities for compliance operations.

Requirements and Qualifications

• Experience in compliance operations, financial services operations, risk management, or a related supervisory role.

• Understanding of compliance workflows within fintech, digital banking, payments, or financial services.

• Strong organizational skills and the ability to manage operational priorities.

• Experience reviewing process performance and identifying workflow improvements.

• Clear communication skills and confidence working with cross-functional stakeholders.

• High attention to detail and sound judgment when handling sensitive operational information.

• Ability to maintain accurate documentation and support consistent process execution.

• Familiarity with AML/KYC operations, regulatory controls, or compliance case management systems is an advantage.

Benefits

• Fully remote position within Estonia.

• Opportunity to contribute to effective compliance operations in a fintech environment.

• Collaboration with compliance, risk, product, and technology teams.

• Exposure to compliance process design and operational control improvements.

• Professional development through regulatory process initiatives and cross-functional work.

Application Instructions

Submit a CV highlighting relevant experience in compliance operations, financial services, risk, or process management. Include examples of workflows you have coordinated, operational improvements you have supported, or compliance systems with which you are familiar.

Are you interested in this position?

Apply by clicking on the “Apply Now” Button below!

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