Position Summary

We are seeking a capable Fintech Implementation Consultant to lead the practical deployment and configuration of financial technology solutions for business clients. This role focuses on translating client requirements into functional systems, coordinating implementation activities, supporting data migration, and ensuring that newly deployed financial platforms operate effectively within existing business environments.

The successful candidate will work closely with clients, software developers, product teams, and technical support specialists to deliver reliable implementations of digital banking tools, payment platforms, financial workflow applications, and business-to-business fintech solutions.

This position requires a combination of technical understanding, client-facing communication, project coordination, and structured problem-solving. The ideal professional can understand complex operational requirements, explain technical concepts clearly, and guide clients through implementation from initial discovery to post-launch stabilisation.

Key Responsibilities

• Client Requirements Analysis: Conduct discovery sessions to understand client workflows, operational challenges, system dependencies, and implementation objectives.

• Solution Configuration: Configure fintech applications, business rules, user permissions, reporting settings, and operational workflows according to agreed requirements.

• Implementation Planning: Develop implementation schedules, define deliverables, coordinate dependencies, and communicate milestones to relevant stakeholders.

• System Integration: Coordinate integrations between financial platforms, accounting systems, payment gateways, customer-management tools, and third-party services.

• Data Migration: Support the preparation, validation, mapping, and transfer of relevant customer, account, transaction, or operational data into new systems.

• Testing and Validation: Develop test scenarios, coordinate user acceptance testing, document defects, and verify that configured solutions meet agreed business requirements.

• Client Training: Deliver practical demonstrations, prepare user guides, and train client personnel on platform functionality and standard operating procedures.

• Deployment Coordination: Support production launches, monitor implementation issues, and coordinate timely resolution with engineering and support teams.

• Issue Resolution: Investigate configuration problems, integration failures, data inconsistencies, and workflow issues, escalating complex technical matters when necessary.

• Implementation Documentation: Maintain configuration records, project documentation, technical specifications, training materials, and post-implementation reports.

• Continuous Improvement: Gather client feedback and identify recurring implementation challenges that can inform product enhancements and more efficient delivery methods.

Qualifications and Experience

Candidates should demonstrate an ability to manage client expectations while maintaining technical accuracy and implementation discipline.

Essential requirements:

• A bachelor’s degree in Information Technology, Computer Science, Finance, Business Information Systems, or a related field, or equivalent practical experience.

• At least three years of experience in software implementation, fintech consulting, enterprise application deployment, technical business analysis, or a similar client-facing technology role.

• Understanding of financial workflows, digital payments, banking applications, or business financial software.

• Experience gathering requirements, documenting processes, and translating business needs into system configurations or technical specifications.

• Familiarity with software testing, implementation planning, issue tracking, and deployment procedures.

• Strong communication and presentation skills, including the ability to explain technical concepts to non-technical users.

• Excellent organisational skills and the ability to coordinate multiple implementation activities simultaneously.

• A structured approach to troubleshooting, documentation, and stakeholder communication.

Technical Competencies

Experience with the following areas would be beneficial:

• Financial platforms: Payment processing systems, digital banking applications, invoicing software, and financial workflow platforms.

• Integration technologies: REST APIs, webhooks, JSON, authentication methods, and third-party system connections.

• Data management: SQL fundamentals, spreadsheet-based data validation, CSV imports, and data mapping.

• Project delivery: Agile methodologies, implementation plans, Jira, Confluence, or comparable project-management tools.

• Testing: Functional testing, integration testing, regression testing, and user acceptance testing.

• Business applications: CRM systems, ERP platforms, accounting software, and customer onboarding solutions.

• Security awareness: Access permissions, secure data handling, authentication controls, and appropriate management of confidential financial information.

The role is primarily implementation-focused rather than software-development-focused. However, the ability to understand technical documentation and collaborate effectively with engineering teams is essential.

First Six Months: Expected Outcomes

The successful candidate should progressively demonstrate the ability to manage implementation activities with increasing independence.

Expected outcomes include:

• Completing client discovery and requirements documentation accurately.

• Delivering configured solutions that meet agreed functional requirements.

• Improving the quality of testing, implementation records, and client training materials.

• Coordinating integrations and resolving routine implementation issues efficiently.

• Supporting smooth production launches and reducing avoidable post-deployment problems.

• Identifying repeatable implementation practices that improve delivery consistency across client projects.

Performance will be evaluated through implementation quality, delivery against agreed milestones, client feedback, issue-resolution efficiency, and the reliability of project documentation.

Professional Attributes

The ideal candidate is organised, commercially aware, technically curious, and comfortable working with clients from different business backgrounds. They should be able to manage competing priorities, communicate risks early, and remain focused on practical outcomes when implementation challenges arise.

Experience working with international clients or distributed project teams would be an advantage, particularly in an environment serving businesses across Estonia and the wider European Economic Area.

Why This Opportunity?

This position offers the opportunity to help businesses adopt and benefit from modern financial technology. Rather than focusing exclusively on product development or ongoing customer support, the consultant plays a central role in turning fintech solutions into functioning business systems.

The successful candidate will gain exposure to financial integrations, enterprise workflows, implementation methodologies, and client transformation projects. The role also provides a strong foundation for future progression into senior implementation consulting, solution architecture, technical project delivery, or fintech solutions consulting.

Ideal candidate: A client-focused technology professional who combines implementation expertise, practical financial systems knowledge, and strong communication skills to deliver dependable fintech solutions from initial requirements through successful deployment.

Are you interested in this position?

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