An opportunity is available for a highly organized Coordinator to support the smooth operation of aviation and passenger-service activities within Estonia’s transportation sector. The position is designed for a professional who can manage time-sensitive operational processes, coordinate multiple stakeholders, and maintain high service standards in a fast-moving airport environment.

The successful candidate will coordinate activities involving passenger processing, ground-service providers, operational teams, transportation partners, and other airport stakeholders. The role requires excellent communication, attention to detail, operational discipline, and the ability to respond effectively when schedules or operational conditions change.

The Coordinator will contribute to improving passenger experiences while ensuring that operational procedures remain efficient, organized, and compliant with applicable aviation and safety requirements. The role may also involve monitoring operational performance, preparing reports, coordinating service improvements, and supporting the introduction of digital passenger-service technologies.

Key Responsibilities:

• Coordinate daily passenger-service and airport operational activities.
• Monitor flight-related schedules and operational requirements.
• Coordinate with ground handling, security, transportation, and service teams.
• Assist passengers with operational inquiries and service-related issues.
• Monitor passenger flow and identify potential service bottlenecks.
• Support disruption management during delays, cancellations, or schedule changes.
• Maintain accurate operational records and prepare performance reports.
• Assist with implementation of digital passenger-service solutions.
• Monitor service-quality indicators and recommend operational improvements.
• Coordinate with internal and external stakeholders to maintain smooth airport operations.
• Ensure assigned activities follow aviation safety and operational procedures.

Desired Qualifications & Skills:

• Background in Aviation Management, Transportation, Hospitality, Business Administration, or a related discipline.
• Experience in airport operations, passenger services, logistics, or transportation is advantageous.
• Excellent organizational and communication skills.
• Ability to remain effective under time-sensitive operational conditions.
• Strong customer-service and problem-solving abilities.
• Comfortable working with digital operational systems and reporting tools.

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