Description
What you’ll do as a Marketing QA Team Lead
- Oversee daily QA operations, ensuring coverage across CRM campaign workflows based on volume, priority, and key business events.
- Lead a high performing team and assign team workloads, balancing capacity, skill set, and business needs.
- Partner with cross-functional teams, including Marketing, Operations, and Analytics, to align on campaign requirements and QA standards.
- Conduct regular 1:1s with team members to support development, provide feedback, and track progress against team goals.
- Lead the implementation of AI and automation tools to enhance QA workflows, improve efficiency, and reduce manual effort.
- Monitor and analyze QA performance metrics, identifying trends and opportunities to improve accuracy and execution.
- Maintain and evolve SOPs to reflect updates in tools, systems, and campaign processes.
- Identify opportunities to improve QA workflows, communication, and overall program scalability.
Are you interested in this position?
Apply by clicking on the “Apply Now” Button below!
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