In this role, you will:

• Design impactful onboarding, activation, and engagement experiences that help users discover and adopt features across the Superhuman suite.
• Partner cross-functionally with Product, Engineering, Marketing, Research, and Analytics to identify growth opportunities and deliver customer-centric solutions.
• Define and execute experiments that guide users toward meaningful “aha” moments, from early concepts and prototypes through polished, high-fidelity designs.
• Use qualitative and quantitative insights to improve feature discovery, habit formation, retention, and overall customer engagement.
• Help shape the strategy and roadmap for cross-product activation initiatives, ensuring experiences feel cohesive across Grammarly, Coda, and Mail.
• Create interaction patterns that balance power, simplicity, and approachability across complex and AI-assisted workflows.

   

• Are you interested in this position?

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