Are you passionate about technology and helping people work smarter? Become part of our Collaboration Services team, a key player in supporting modern workplace solutions across the Baltics.

• Provide advanced technical support to SEB employees across hardware, software, and collaboration tools

• Handle installations, moves, adds, and changes (IMAC) for workplaces and devices

• Troubleshoot and resolve issues with computers, peripherals and meeting room equipment

• Manage configuration changes, warranty repairs, and maintenance for IT hardware and software

• Support Microsoft 365 services and assist users with daily operational questions

• Coordinate logistics for IT equipment, including packaging, transport, and utilization

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• Solid experience in IT support, including hardware, software, and workplace technologies

• Good knowledge of Microsoft 365 services (Teams, SharePoint, OneDrive, Outlook)

• Hands-on experience with installation, configuration, and troubleshooting of computers, peripherals, and network equipment

• Strong problem-solving skills and ability to work independently as well as in a team

• Excellent communication skills and a customer-oriented mindset

• Ability to manage multiple tasks, prioritize effectively, and follow established procedures

• Good Estonian and English language skills to confidently guide our colleagues through technical steps

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• A caring, supportive and respectful culture

• Extensive training and learning opportunities

• Attractive compensation and access to SEB staff banking with exclusive benefits

• Possibilities to reskill by shifting areas/departments and location

• Numerous opportunities to move internally – horizontally and vertically