ABOUT THE JOB

We are looking for a Technical Support Engineer to provide daily support to clients and partners, troubleshoot hardware and technical issues, and work closely with the Support, Development, and Business teams to improve our products.

What you will be doing:

• Work closely with the Support and Development teams to ensure efficient support for our products

• Offer daily assistance to our clients and partners, promptly addressing their questions and concerns via helpdesk

• Provide insights and suggestions to the Development and Business teams to improve our products and systems

• Engage actively in fieldwork across multiple countries, traveling to various locations while excluding frontline areas in Ukraine

• Take charge of troubleshooting hardware products, including cabling, electronic components, and system updates

• Apply manual troubleshooting methods to efficiently resolve different technical issues

• Document processes, troubleshooting steps and creating tickets

What we are looking for:

• Background or previous experience in electronics, technology or IT field

• Experience with video systems, Python scripts, Linux, hardware integration, installation and/or networks

• Readiness to travel to different countries multiple times per quarter

• Proficient in English, Russian is a plus

• Driving license is a must (category B)

What we offer:

• Meaningful work that supports our mission to create a safer and more secure world

• The opportunity to work with a talented team and contribute to the development of innovative technologies and solutions

• Flexibility in how and where you work, depending on role and project needs

• Opportunities for professional growth and skills development as the company and projects evolve

• Recognition for helping grow the team through employee referrals

• A focus on employee well-being, including access to health- and sports-related benefits

• Social activities and team events that strengthen collaboration and team spirit

Are you interested in this position?

Apply by clicking on the “Apply Now” Button below!

#JobsHubEstonia #GlobalRecrument
#CareerOpportunities #HiringNow
#JobSeekersNetwork #EstoniaJobs
#RecruitmentServices #EmploymentPortal