Role Overview

As the Team Lead, Learning and Development, you’ll play a vital role in ensuring smooth collaboration within the Instructional Design Team, your departmental colleagues, as well as subject matter experts and stakeholders in other departments. You will lead the coordination of project timelines, manage approvals, facilitate communication, and support the overall workflow of our learning programs. This role is ideal for someone who thrives on structured planning, strong communication, and turning goals into actionable steps for the team.

Key Responsibilities

• Plan learning design projects with instructional designers, ensuring timelines, responsibilities, and deliverables are met, while fostering a positive, collaborative team environment.
• Translate project plans into clear task lists, assigning responsibilities and monitoring progress across the team.
• Serve as the main point of contact for other teams and stakeholders, building positive relationships, ensuring clarity, and aligning expectations throughout the project lifecycle.
• Organize and track the status of project approvals and reviews, proactively following up to keep workflows moving.
• Support people management functions such as assigning projects based on skills fit, monitoring capacity, and escalating bottlenecks where needed.
• Develop and manage a limited number of your own e-learning projects as an instructional designer.
• Support broader communication efforts – planning training launches, crafting clear, engaging messaging for both internal teams and client-facing audiences.
• Contribute to process improvements that enhance team collaboration and the scalability of INFUSE Academy operations.

What We’re Looking For

• Minimum 3 years of Mid-/Senior-level ID role experience or similar role within the L&D department.
• 1+ year of experience in team coordination, leadership, or project management within learning or related fields.
• Strong AI literacy. Experience with creating custom GPTs and scaling solutions across teams is a strong advantage.
• Strong communication and relationship-building skills, with experience in managing change within teams.
• Stakeholder Management – ability to effectively network & build relationships internally & externally
• Highly organized with a proactive mindset and strong attention to detail.
• Comfortable adjusting plans based on shifting priorities.
• A team player who can keep things moving while fostering a collaborative, supportive environment.
• Impeccable English oral and writing skills.Are you interested in this position?

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