What You’ll Do

• Strategic Leadership: Drive the evolution of the team by fostering best practices to develop strategic, multi-year human cyber resilience plans for our customers.
• Sales Partnership: Engage during the sales cycle to shape the vision, support the team in scoping, and deliver world-class proposals.
• Operational Excellence: Oversee the delivery of core offerings, including Crisis Simulation scenarios, Program and Cyber Skills paths, and Cyber Drills across Leadership and Technical tracks.
• People Leadership: Provide direct mentorship and professional development for the US Advisor team, conducting regular performance reviews and fostering individual career growth.
• Performance Tracking: Coordinate team activities to achieve operational objectives and customer success targets.
• Knowledge Management: Champion a culture of continuous learning and documentation to transition the team from tribal knowledge to scalable institutional knowledge.
• Product Evolution: Translate field insights and customer feedback into actionable requirements for the Product and Engineering teams to influence the future roadmap of Immersive’s offerings.
• Resilience Analytics: Collaborate with the Data and Analytics team to translate platform data into strategic maturity insights, providing customers with the evidence-based reporting needed to measure and prove team readiness at scale.

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