What You’ll Be Doing: The Senior Manager of eCommerce Payments & Fraud owns how Golden Pet Brands transacts across all digital properties. This system-thinking role leads the company’s payments strategy, fraud prevention, chargeback management, payment gateway performance, and vendor negotiations. Reporting to the VP of IT, the role partners with Finance, Marketing, and Product to optimize checkout conversion, reduce payment risk, and drive innovation in emerging commerce capabilities.

• Own the company’s fraud prevention program including team management, tooling, rule design, vendor management, and fraud performance reporting.
• Lead chargeback and dispute strategy including representation processes and card network compliance.
• Manage payment gateway performance, authorization rates, decline recovery, and cost optimization.
• Oversee processor relationships (Braintree, CyberSource, PayPal) and future partners
• Lead vendor evaluations and RFPs for gateways, fraud platforms, and checkout technologies.
• Build reporting dashboards for payment performance, chargebacks, and fraud trends.
• Evaluate emerging commerce technologies, including BNPL, in-ad checkout, and real-time payments.

  Are you interested in this position?Apply by clicking on the “Apply Now” Button below!

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