What You’ll Do:
Serve as Scrum Master for an agile delivery team supporting New York Life’s Technology Initiatives, facilitating ceremonies and enabling consistent delivery execution.
Coach the team on agile principles, Scrum practices, collaboration norms, and continuous improvement, helping the team mature its ways of working over time.
Partner with the Product Owner to support backlog refinement, sprint planning, prioritization discussions, dependency management, and clear articulation of acceptance criteria.
Remove impediments, manage risks and dependencies, and escalate blockers appropriately to support delivery commitments and improve team predictability.
Track and communicate sprint progress, team metrics, delivery risks, and release readiness with clarity and transparency for technology and business stakeholders.
Facilitate cross-functional collaboration among developers, product owners, business partners, testers, and other delivery teams to align on scope, timing, quality, and outcomes.
Support quality execution in the absence of a dedicated test lead by coordinating test planning, test case readiness, defect triage, UAT alignment, and release validation activities.
Foster a team culture of ownership, accountability, learning, and continuous improvement through retrospectives, data-informed insights, and practical process improvements.

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