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Description
About the role
In this role, you will support operational processes across one or two stores, help ensure SOP compliance, work closely with store teams, and collaborate with internal stakeholders to keep operations running smoothly while learning on the job.
Main tasks and responsibilities:
Responsible for SOP compliance, implementation, and auditing across food safety, health & safety, and store processes (picking & packing, goods acceptance & returns, quality and expiry checks, inventories, etc.)
Train, oversee, and support store staff, ensuring high operational standards
Own shift planning in accordance with budget and operational needs
Manage supplier invoices and returns
Act as the direct point of contact with Supply Chain, Commercial, and other Bolt teams for store-related topics requiring quick responses
Ensure operations continuity while owning one or two stores, with flexibility to work outside standard hours when needed (standard schedule 9–18h)
About you:
Availability to work across different stores according to business needs, including outside normal working hours and covering last-minute urgencies
Previous relevant experience in operations management, supply chain/warehouse management, retail, business development, or a related industry
Proven track record of achieving quality metrics and operational targets by improving operational processes and frameworks
Strong analytical skills with the ability to interpret and present data to support decision-making
Ownership mindset: proactive problem solver, organized, reliable, and able to handle stress well
Language proficiency in English (C2 level), Estonian (B2 level), and Russian language skills are considered an advantage, with the ability to work effectively with diverse stakeholders
Are you interested in this position?
Apply by clicking on the “Apply Now” Button below!
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