What you’ll do:

• Evaluate initial loan applications and documentation to confirm creditworthiness and ability to repay
• Complete initial analysis of applicants’ credit and income by verifying initial decisions and communicating this to the applicant
• Communicate critical origination timeline, product, pricing, and underwriting requirements to all applicants.
• Perform outbound calls to applicants and work with the applicant to ensure receipt of required documentation critical to move loans through the sales process to funding successfully.
• Communicate suspense, loan approval, and/or declinations to ensure the customer is always informed.
• Coordinate and manage realtors, builders, mobile signers, and other third parties.
• Oversee loan process to ensure timely delivery and content communication with the borrower of initial disclosures, changed circumstance re-disclosing, delivery of closing disclosure, and closing documents.
• Improve upon and refine sales and customer service knowledge and techniques via ongoing training
• Maximize the number of qualified loans funded monthly
• Manage and maintain your pipeline of leads provided to you from a centralized lead generation engine
• Ensure all leads provided are worked with the highest degree of urgency, meeting or exceeding customer expectations throughout the loan origination process
• This role will focus on originating 1st Lien Mortgages, but as business needs shift, this role may originate Home Equity Mortgages.

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