Company Overview

We operate within the financial technology sector, supporting digital financial applications and integrated banking services. Our technology environment connects financial platforms, payment providers, banking institutions, and business applications through secure application programming interfaces.

We are seeking a technically curious Junior Financial API Support Analyst to assist with the monitoring and support of API-driven financial services.

Role Summary

The Junior Financial API Support Analyst will provide first-level operational and technical assistance for financial API integrations. The role involves monitoring API responses, reviewing integration logs, documenting connectivity issues, and supporting the resolution of routine problems affecting financial data exchange.

This opportunity is suitable for an early-career professional with an interest in software technology, banking connectivity, and payment infrastructure.

Key Responsibilities

• Monitor the operational status of financial API integrations and connected services.

• Assist with reviewing API requests, responses, and error messages.

• Support the investigation of failed payment requests and banking connectivity interruptions.

• Perform basic checks on API endpoints and financial data exchange processes.

• Help identify incorrect data formats, authentication failures, and integration inconsistencies.

• Maintain records of reported API incidents and troubleshooting activities.

• Assist with basic API testing using tools such as Postman.

• Review technical documentation to understand financial integration workflows.

• Support the monitoring of account information and payment initiation interfaces.

• Escalate complex integration issues to software engineers and senior technical specialists.

• Collaborate with development and support teams to track unresolved technical incidents.

• Assist in maintaining internal knowledge resources and API troubleshooting guides.

Requirements and Qualifications

• Bachelor’s degree or diploma in Computer Science, Information Technology, Software Engineering, or a related discipline.

• Entry-level experience or up to two years in IT support, software support, or technical administration.

• Basic understanding of REST APIs, HTTP requests, JSON, and web services.

• Familiarity with Postman or similar API testing applications is advantageous.

• Basic knowledge of banking systems, digital payments, or financial technology.

• Understanding of authentication concepts and API integration workflows.

• Good analytical and troubleshooting abilities.

• Strong written communication and technical documentation skills.

• Ability to interpret technical error messages and follow troubleshooting procedures.

• Willingness to learn financial integration standards and modern banking technologies.

Benefits

• Fully remote working opportunity within Estonia.

• Hands-on exposure to financial APIs and banking connectivity systems.

• Opportunity to develop technical skills within the fintech industry.

• Professional development in API support and software integration.

• Collaboration with software developers and financial technology specialists.

• Potential career progression into API engineering, integration support, or fintech software development.

Application Instructions

Interested candidates should submit an updated CV highlighting their technical education, IT support knowledge, and any experience with APIs, software applications, or financial systems. Academic projects and practical exercises involving API testing are welcome.

Are you interested in this position?

Apply by clicking on the “Apply Now” Button below!

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