Description

Company Overview

We operate within the financial technology sector, supporting modern card payment solutions and digital banking services. Our operational environment focuses on payment card administration, transaction processing, cardholder account services, and the technical infrastructure that enables secure electronic payments.

We are seeking a motivated Junior Card Issuing Operations Assistant to support the administration and operational management of payment card services. This position provides an opportunity for an early-career professional to gain practical experience in card issuing, payment networks, and digital banking operations.

Role Summary

The Junior Card Issuing Operations Assistant will support daily activities associated with virtual and physical payment cards. The successful candidate will assist with card issuance requests, account updates, transaction reviews, card maintenance, and operational reporting.

Working with experienced colleagues, the individual will develop an understanding of card lifecycle management, authorization processes, cardholder services, and payment industry procedures.

Key Responsibilities

  • Assist with the administration of new virtual and physical card issuance requests.

  • Maintain accurate cardholder records and related operational information.

  • Support routine card activation, replacement, renewal, and account maintenance activities.

  • Monitor card transaction records and identify unusual processing discrepancies.

  • Assist with investigating declined transactions and basic card authorization issues.

  • Support the administration of card limits, restrictions, and account-related updates.

  • Maintain documentation relating to card issuance and cardholder servicing activities.

  • Coordinate with payment processing teams when card-related operational issues arise.

  • Assist with preparing card activity reports and operational performance summaries.

  • Follow established procedures for customer verification and payment card data protection.

  • Escalate complex card disputes, suspected fraud cases, and processing exceptions.

Requirements and Qualifications

  • Bachelor’s degree or diploma in Banking, Finance, Business Administration, Accounting, or a related discipline.

  • Entry-level experience or up to two years in banking operations, payment services, or financial administration.

  • Basic understanding of debit cards, prepaid cards, virtual cards, and electronic payment systems.

  • Good numerical accuracy and administrative capabilities.

  • Proficiency in Microsoft Office applications.

  • Strong organisational and communication skills.

  • Ability to handle confidential financial information responsibly.

  • Interest in payment card technology and digital banking infrastructure.

  • Willingness to learn card management systems and payment processing procedures.

Benefits

  • Fully remote working opportunity within Estonia.

  • Practical exposure to card issuing and digital payment technologies.

  • Professional development in fintech and banking operations.

  • Opportunity to develop specialist payment administration skills.

  • Collaborative environment with experienced financial technology professionals.

  • Potential career progression into card operations, payment processing, or banking administration.

Application Instructions

Interested candidates should submit an updated CV outlining their educational qualifications, administrative abilities, and relevant experience in banking, payment services, or financial operations. Applicants should demonstrate an interest in card technology and digital financial services.

Are you interested in this position?

Apply by clicking on the “Apply Now” Button below!

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