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Description
Job description
Are you passionate about enterprise applications and turning business requirements into effective technology solutions? We are looking for an IT Application Expert to provide technical expertise, consulting, and support for business-critical applications and their integration within our IT landscape. In this role, you will work closely with Business Units, Development, QA teams, and external vendors to ensure the successful implementation, operation, enhancement, and support of applications that drive business success.
Responsibilities:
- Act as the subject matter expert for assigned applications, providing consultation on application capabilities, architecture, database structures, and best practices.
- Collaborate with business stakeholders to analyze requirements and translate them into high-quality solution design specifications.
- Coordinate with software vendors regarding product enhancements, feature requests, release updates, and issue resolution.
- Support application implementations and upgrades throughout the full lifecycle, including design, testing, deployment, user acceptance testing (UAT), and ongoing maintenance.
- Monitor application performance, troubleshoot incidents, and provide Level 2 and Level 3 support to ensure stability and minimize downtime.
- Maintain system security and documentation, including user access management, authentication controls, role-based permissions, and technical documentation.
What we offer
- The opportunity to work with business-critical applications in a global and dynamic logistics environment.
- A collaborative international workplace with close interaction between business and technology teams.
- Exposure to a wide range of enterprise technologies, integrations, and vendor-managed solutions.
- Continuous learning and professional development opportunities to grow your technical expertise.
- The chance to contribute to digital transformation initiatives and process improvements across the organization.
- A supportive culture that values innovation, teamwork, and personal growth.
Join us and help ensure the successful delivery, integration, and continuous improvement of applications that support our business operations and customers worldwide.
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