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Description
About the role
We’re looking for a leader with genuine general management experience — someone who has owned a P&L, built teams, and driven growth with commercial rigour. This role demands entrepreneurial ambition, sharp analytical thinking, and the credibility to represent Bolt externally with regulators, partners, and media.
Main tasks and responsibilities:
Lead strategy and execution of the Estonian ride-hailing business, balancing growth with sustainable profitability
Maintain strong marketplace health — driver supply, pricing competitiveness, ETAs, and rider experience
Build and develop a top-tier local team with a culture of ownership and continuous improvement
Drive driver engagement: competitive earnings, quality support, loyalty programmes, and partner relationships
Improve rider satisfaction, reliability, and retention through data-driven initiatives
Represent Bolt with regulators, public affairs, and local media — shape the operating environment, don’t just react to it
Identify and pursue partnerships and business development opportunities that extend Bolt’s market position
About you:
Proven general management or senior operations experience, ideally in high-growth or marketplace environments
Strong P&L ownership and commercial acumen — you understand unit economics and act accordingly
Data-driven decision-making with the speed and conviction to execute
Track record of building and leading high-performing teams
Excellent stakeholder and external communication skills
Entrepreneurial mindset — you treat the business as your own
Fluent English; Estonian is a meaningful advantage
Comfort navigating ambiguity and operating across global and local contexts
Are you interested in this position?
Apply by clicking on the “Apply Now” Button below!
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