Description
Company Overview
The organisation operates in the financial technology and foreign exchange sector, supporting currency trading and related financial services through electronic platforms and structured operational processes. Its operations function focuses on transaction accuracy, efficient workflows, effective controls, and dependable service delivery across trading and post-trade activities.
Role Summary
The Foreign Exchange Operations Manager will oversee daily FX operational activities, ensuring that trade processing, reconciliations, settlements, and exception management are completed accurately and within established deadlines. The role combines operational leadership, process improvement, control oversight, and cross-functional coordination to support reliable trading operations.
Key Responsibilities
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Oversee daily FX operations covering trade processing, confirmations, reconciliations, and settlement coordination.
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Establish operational priorities and monitor service levels, processing volumes, and outstanding exceptions.
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Ensure transaction workflows comply with internal procedures, control requirements, and applicable regulations.
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Review operational incidents and coordinate timely resolution of trade and settlement discrepancies.
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Monitor operational risks, identify control weaknesses, and implement appropriate corrective actions.
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Collaborate with trading, treasury, finance, compliance, and technology teams to resolve cross-functional issues.
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Develop and maintain standard operating procedures, escalation frameworks, and operational documentation.
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Track key performance indicators, including processing accuracy, settlement timeliness, and exception-resolution rates.
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Identify opportunities to automate manual processes and improve operational efficiency.
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Support internal audits, control reviews, and the implementation of operational policy changes.
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Lead and develop operations personnel where applicable, promoting accountability and consistent service quality.
Requirements and Qualifications
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Bachelor’s degree in Finance, Accounting, Business Administration, Economics, or a related discipline.
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Significant experience in FX operations, treasury operations, trade support, or financial services operations.
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Previous experience managing operational workflows, service delivery, or a specialist operations team.
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Strong understanding of the FX trade lifecycle, settlement procedures, reconciliation, and operational controls.
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Experience with financial transaction systems, trading platforms, and operational reporting tools.
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Strong analytical, organisational, and problem-solving capabilities.
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Ability to assess operational risks and implement practical process improvements.
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Excellent communication and stakeholder-management skills.
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Familiarity with operational risk frameworks, regulatory requirements, and workflow automation is advantageous.
Benefits
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Remote working arrangement within Estonia.
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Opportunity to shape FX operational processes and service standards.
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Collaboration with trading, finance, treasury, and technology professionals.
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Opportunities to contribute to automation and operational transformation initiatives.
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A professional environment focused on accountability, process quality, and continuous improvement.
Application Instructions
Applicants should submit an up-to-date CV outlining their experience in FX operations, operational management, and financial services delivery. Highlight examples of improving processing efficiency, managing operational risks, and overseeing trade lifecycle activities. Applications will be assessed against the role’s leadership, technical, and operational requirements.
Are you interested in this position?
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