Role Overview

We are seeking a highly analytical Fintech Fraud Operations Specialist to support the identification, investigation, and prevention of fraudulent activity across digital financial products in Estonia.

This is a hands-on role focused on transaction analysis, case investigation, account reviews, fraud controls, and collaboration with operational and technology teams.

Key Responsibilities

• Monitor transactions and account activity for potentially fraudulent behaviour.
• Review fraud alerts generated by automated monitoring systems.
• Investigate suspicious transactions, account activity, and payment patterns.
• Analyse transaction histories, device information, account activity, and relevant customer data.
• Conduct structured case investigations and document findings accurately.
• Escalate confirmed or high-risk cases according to established procedures.
• Support account restrictions, transaction reviews, and fraud-prevention measures where authorised.
• Identify emerging fraud patterns and communicate findings to relevant teams.
• Work with compliance, risk, payments, customer support, and technology teams.
• Assist with the development and refinement of fraud-monitoring rules.
• Review false-positive cases and identify opportunities to improve detection accuracy.
• Prepare fraud-operation reports and analytical summaries.
• Contribute to continuous improvement of fraud-prevention processes.

Candidate Profile

• 2–5 years of experience in fraud operations, fintech, banking, payments, AML, risk, or financial investigations.
• Strong analytical and investigative capabilities.
• Experience reviewing transaction activity and customer-account behaviour.
• Excellent attention to detail.
• Ability to identify patterns and inconsistencies in large amounts of information.
• Strong written documentation and case-management skills.
• Familiarity with digital payments, cards, wallets, or online banking.
• Knowledge of European financial-services environments is advantageous.
• Professional proficiency in English.

Ideal Candidate

You are methodical, evidence-driven, and comfortable investigating complex financial activity while maintaining accuracy, confidentiality, and consistent operational standards.

Are you interested in this position?

Apply by clicking on the “Apply Now” Button below!

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