What You’ll Do:

• Build and maintain deep, trusted relationships with enterprise travel clients, acting as their primary point of contact and internal advocate at Flywire
• Develop bespoke strategic account plans for each client to maximize payment volume, product utilization, and overall satisfaction
• Partner closely with the Travel Sales Team on pipeline accounts — contributing to implementation and go-live planning well before a client’s first transaction
• Drive revenue growth through proactive upselling and expansion opportunities within your book of business
• Own escalated client issues end-to-end, including chargebacks, refunds, and operational challenges, ensuring timely and accurate resolution
• Deliver regular business reviews, analytics, and reporting that help clients understand their performance and identify opportunities
• Lead and execute short- and long-term operational initiatives, continuous improvement plans, and client-driven special projects
• Collaborate cross-functionally with Product, Finance, and Operations to surface client feedback and advocate for enterprise needs

  Are you interested in this position?

  Apply by clicking on the “Apply Now” Button below!
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